Limited Warranty | Lithium Battery Power Clearwater FL – Lithium Battery Power, LLC

Limited Warranty

Limited Warranty Overview – Lithium Battery Power

At Lithium Battery Power, all lithium-ion batteries and chargers are fully tested before they leave our facility. We stand behind the quality of our products with a comprehensive limited warranty policy, designed to protect against manufacturer defects.

Premier Series Warranty

  • 10-year limited warranty from the date of receipt

  • First 5 years: Free replacement for verified manufacturer defects

  • Years 5–7: 25% off current retail price

  • Years 7–9: 18% off retail

  • Years 9–10: 10% off retail

Other Warranties

  • LBP ECO Series Batteries: 1-year limited manufacturer warranty

  • All non-hazardous merchandise: 1-year manufacturer defect warranty

⚠️ Note: The limited warranty covers manufacturer defects only. It does not cover damage caused by:

  • Jump starting or improper connections

  • Short-circuiting

  • Customer negligence or misuse

  • Broken manufacturer seals or tampering

  • Any alteration or modification

If a battery is found to have been used improperly, the warranty will be voided, and repair/testing fees may apply. Lithium Battery Power reserves the right to deny any warranty claim.

Warranty Registration Requirement

All products must be registered within 10 days of receipt to qualify for coverage. To register:

  • Submit the warranty form included with your battery

  • Or complete our digital registration form

  • Email registration and proof of purchase (if applicable) to: info@lithiumbatterypower.com

🔒 Warranties are non-transferable and only valid for the original purchaser.

Shipping & RMA (Return Merchandise Authorization)

Before any product is returned, it must be evaluated by our team to determine whether the issue is due to a manufacturer defect or customer error. Return shipping costs must be paid by the customer upfront.

  • If it’s a manufacturer defect, we will:

    • Reimburse return shipping costs

    • Cover the cost of repair or send a replacement battery at no charge

  • If it’s customer error, we will:

    • Return the tested/repaired item to you

    • Not reimburse any shipping costs

    • Apply additional repair or testing fees, if necessary

Important Shipping Info (Hazardous Materials)

Because our lithium-ion batteries are classified as hazardous/dangerous goods, shipping is strictly regulated:

  • FedEx and UPS do not accept hazmat lithium batteries from uncertified shippers

  • USPS does not accept hazmat battery shipments at all

  • Batteries must be returned using an approved LTL (Less Than Load) freight carrier

  • Our customer service team will help you locate the nearest LTL freight drop-off point

All RMA items must be dropped off within 5 business days of receiving shipping instructions from our team.

RMA Procedure (Lithium Batteries)

Before a return is approved, please call 727-223-9831 with the following:

  • Purchase details (from LBP or dealer)

  • Battery model (e.g., 12V100Ah) and serial number

  • Description of issue

  • Application details (e.g., kayak trolling motor, solar bank)

  • Charging equipment used

  • Voltage reading from a voltmeter, if available

You’ll be assigned an RMA number and asked to send:

  • Photos of the battery (all sides)

  • Photos of the box used for shipping (UN-approved packaging required)

  • Battery packed inside the box before closing

RMA Procedure (Non-Hazardous Items)

For non-hazardous items (e.g., chargers), the process is similar:

  • Provide product details, serial number, and usage setup

  • Send photos of the item and packaging

  • Follow instructions provided by our team once the RMA is approved

If you have any questions about our warranty, return policy, or shipping procedures, please contact us directly at 727-223-9831 or email info@lithiumbatterypower.com.