Lithium Battery Power
| Manufacturer’s Limited Warranty: Lithium Battery Power® warrants each Lithium Battery Power® branded battery sold by Lithium Battery Power® or any of its authorized dealers or distributors—worldwide, to be free of defects from the date of sale. Subject to the issues listed below, Lithium Battery Power® will repair or replace the battery and/or parts of the battery if the components in question are defective in materials or workmanship.
| Warranty Procedure: In the unlikely event your battery cannot be woken up, we will arrange to get it back to our lab in Florida to assess the battery and determine the cause of failure to see if it is repairable. If the battery is repairable, it will be repaired at no cost and returned to you. If it is not repairable and the issue was caused by a manufacturer defect, we will replace the battery at no cost within the first 3 years. After 3 years, we will repair your battery at a prorated charge within 5 years of the original purchase date. In the unlikely event it is not repairable, we will prorate the cost of a new replacement battery for you at 35% off the cost of a new one. Warranties are non-transferrable and stay with the original purchaser of our products. In some cases, your warranty claim may require special order parts and it can take up at 60 days for us to get the necessary parts and components. In some cases, we may require your battery to be shipped back to the factory to be assessed and or repaired. In this case, it can take up to 90 days to get the battery returned once the repairs have been made. Lithium Battery Power is an approved hazmat shipper which is required to ship lithium ion batteries. All of our products are delivered in packaging that meets or exceeds federal and international standards for shipping lithium ion batteries. Please do not attempt to return your battery to us; Lithium Battery Power will arrange shipping for your warranty return.
| Not Covered by This Warranty: Manufacturer is not obligated to warrant the Lithium Battery Power® in question, if defects are related to damages caused by abuse/neglect, or from the following: - Damage from shipping, loose terminal bolts or corroded hardware - Manufacturer codes tampering or removal - Failure to properly install the battery, in addition to keeping the battery properly charged and maintained - Breakage from collision, fire or freezing—which includes damage from extreme heat or cold, improper storage, water damage, Lithium Battery Power warranty does not cover spent or worn out batteries or tampering. All bolts must be firmly tightened with a torque wrench and NOT by hand to avoid overheating caused by a loose connection.
| Non-Lithium Battery Power® Warranties: Lithium Battery Power® authorized dealers and distributors may offer an additional warranty to the Manufacturer’s Limited Warranty. Manufacturer is not responsible for dealer or distributor created warranties or any claims that may arise from said warranties
| Warranty Disclaimer: Customers should adhere to all Lithium Battery Power® documentation and guidelines. Manufacturer will not be responsible for any expenses related to installation/removal, electrical system tests, battery charging, loss of time or other expenses which should be considered incidental damages, including all shipping charges after the first 30 days of warranty.
There are no returns or exchanges accepted. Our zero return policy is effective at the time of purchase. As always, our commitment to excellent customer service is our top priority. Please contact us if you have further questions about our warranty and return policy.
PLEASE NOTE - Customers are responsible for all shipping fee's following the first 30 days of purchases.