Dangerous Goods Return Policy

 

Due to U.S. government regulation, lithium-ion batteries are classified as dangerous goods by all shipping carriers. Please follow these instructions carefully if you need to ship your lithium-ion battery back to Lithium Battery Power (LBP) for any reason.

It's critical that lithium-ion batteries are handled safely and securely to avoid serious risks. Improper handling or packaging may result in fire, property damage, or internal battery failure.

If you're initiating a warranty exchange, refund, or require repair or maintenance service for your lithium battery, please call us first. A member of our Tampa-based staff will gather the necessary information and guide you through the correct procedure to prepare your battery for safe shipment.

Next, contact one of the phone numbers below to locate the nearest shipping center certified to handle dangerous goods, specifically lithium-ion. In some cases, you may be able to schedule a pickup. Be sure to clearly state that you're shipping lithium-ion batteries, which are regulated differently from other hazardous materials.