Dangerous Goods Return Policy
Due to US government regulation, lithium ion is classified as a dangerous good with all shipping carriers. Please follow these instructions if you need to ship your lithium ion battery(s) back to LBP for any reason.
It's critical that lithium ion batteries are handled safely and securely to prevent major issues. Improper care may result in fire or damage to the case/ internal components.
To get started with a warranty exchange, refund, or general repair/ maintenance, please call us first to speak with a member of our staff. We will collect as much information as possible and explain how to prepare your package for shipment.
Next, please call one of the following numbers to find the nearest location that can ship dangerous goods. In some cases you may even be able to schedule a pickup. Please be specific that you wish to ship lithium ion, which is treated differently from other dangerous/ hazardous goods:
Our contact info:
Lithium Battery Power LLC
1001 N Hercules Ave Clearwater, FL 33765
Toll Free: 1-833-BUY-LITHIUM (289-5484)
Monday - Friday 9:00am - 5pm EST